Title: Customer Chemistry: How to Keep the Customers You Want--And Say Good-Bye to the Ones You Don't
Author: Naylor, Mary; Greco, Susan
Publisher: McGraw-Hill Companies
Publication Date: 2002-03-01
ISBN: 0658001442
UPC: 9780658001444
Type: Hardcover
Condition: New
Notes: New Inside and Outside. Clean and crisp pages w/no markings! You will be pleased. Excellent book! ( z1s205D ) Some very minor shelf wear on dust cover. ** Fast Shipping**